Which cultures would be more likely to focus on external controls? Which cultures would consider direct controls to be more important than indirect controls?


CH 11

2. Which cultures would be more likely to focus on external controls? Which cultures would consider direct controls to be more important than indirect controls?
3. How would you explain a company’s decision to employ centralized decision-making processes and decentralized control processes, considering the 2 are so interconnected? Provide a industry example of where this occurred?
4. How are the U.S. multinationals trying to introduce total quality management into their operations?  Give 2 examples.  Would a U.S. MNC doing business in Germany find it easier to introduce TQM concepts into German operations’ or would their be more receptivity to them back in the United States?  Why?  What if the U.S. multinational were introducing these ideas into a Japanese subsidiary?
6. A company practices personal performance evaluation through reviewing financial decisions management has made. Specifically focusing on ROI.  How is this approach beneficial to the company?  Which aspects could the company be neglecting?  Which cultures are most likely to employ this method?  Which cultures would avoid this tactic?

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