9-13 Identify and describe the problem discussed in this case. What management, organization, and technology factors contributed to the problem?

9-13 Identify and describe the problem discussed in this case. What management, organization, and technology factors contributed to the problem?
9-14 Why did Vodafone have to spend so much time dealing with change during its business transformation?
9-15 Why was an ERP system required for Vodafone’s global business transformation?
9-16 What management, organization, and technology issues had to be addressed by the Vodafone project team to ensure the transformation would be successful?
9-17 What were the business benefits of Vodafone’s global business transformation? How did it change decision-making and the way the company operated?

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